Welcome to *LDNIO.com.bd*, your trusted source for cutting-edge mobile and electronic accessories. If you have questions about our products or services, you're in the right place! This FAQ section is designed to help you get quick, clear answers.

What types of products does LDNIO.com.bd sell?

We specialize in a wide range of high-quality tech accessories and smart electronics, including:

  • Phone Chargers* (PD, wireless, and QC-enabled)
  • Car Chargers* (multi-port, fast-charging)
  • Data Cables* (USB2.0, USB3.0, Type-C, Apple, Android, retractable)
  • Power Banks* (with turbo engine, high-density Li-polymer cells)
  • Power Strips* (international sockets, surge-protection)
  • Docking Stations* (for laptops, tablets, and mobile expansion)
  • Bluetooth Speakers & Earphones* (portable, wireless, stylish)

Are all your products original and warranty-backed?

Yes! At *LDNIO.com.bd*, we only offer *genuine, brand-authorized products*. Each item is backed by:

  • 6 Months Limited Warranty*
  • 7-Day Replacement Guarantee* (applicable under specific conditions)

Efficient after-sales service and support*

How can I place an order?

You can purchase your desired products in three simple ways:

  1.  Via our website*: Browse, select, and checkout at www.ldnio.com.bd
  2.  By phone*: Call us directly at *01946004706* to place your order.
  3.  Visit us in-store*: Our retail location is always ready to welcome you.

How fast is delivery?

  • Inside Dhaka City:* Delivery within *1 to 24 hours*
  • Outside Dhaka:* Delivery within *1 to 2 working days* via courier services
  • We prioritize *speed and safety* in all our deliveries to ensure a seamless customer experience.

What if I receive a faulty or damaged product?

Don’t worry! If you discover any defect or issue with your purchase:

  • Contact us within 7 days of delivery
  • Reach out via phone at 01946004706 or email us at info@ldnio.com.bd
  • We’ll assess and provide you with a replacement or quick resolution

What are your business hours and days?

📍 101, Motalib Plaza, Hatirpool, Dhaka

🕘  Opening Hours: 10:30 AM – 8:30 PM

❌  Weekly Off: Tuesday

We also operate online 24/7 to take your orders.

What payment methods do you accept?

We accept various secure payment options including:

Cash on Delivery (COD)

bKash, Nagad, Rocket

Online Bank Transfers

POS / Debit & Credit Card Payment (In-store)

What makes LDNIO phone chargers different?

Our chargers are built to handle the latest smartphone technologies:

  • PD fast-charging support for iPhone and Android
  • Qi Wireless Charging for cable-free convenience
  • Qualcomm Quick Charge 2.0 – 4.0 compatibility
  • Smart temperature and overload protection

Are LDNIO car chargers reliable?

Absolutely! With over a decade of industry experience, our car chargers feature:

  • Multi-port fast-charging capabilities
  • Universal compatibility with all vehicles and smartphones
  • Built-in protection against overheating and voltage spikes

    *Elegant design* with durable materials

What should I know about LDNIO data cables?

We offer some of the most durable and versatile cables available:

  • TYPE-C, Lightning (Apple), Micro USB supported
  • Withstand over 10,000 bends without damage
  • Fast charging & high-speed data transfer
  • Choose from standard, braided, or retractable models

What sets your power banks apart LDNIO power banks are trusted for their?

  • Turbo-Charging Power Engines
  • High-density Li-polymer batteries
  • Dual output ports with QC/PD support
  • Multi-layer protection: temperature, short-circuit, overcharge, and more. Perfect for travel, outdoor use, or emergency charging.

Do you sell Bluetooth speakers and earphones?

Yes! Our lineup includes:

  • Portable Bluetooth speakers with crystal-clear sound
  • Wireless earphones with noise isolation  Compatible with Bluetooth 5.0+
  • Perfect for outdoor use, workouts, and commutes

What’s a docking station and why do I need one?

Our docking stations help expand your device’s connectivity:

  • USB hubs, HDMI, VGA, LAN, card readers in one compact unit
  • Compatible with laptops, tablets, and smartphones
  • Great for professionals seeking convenience, portability, and space-saving solutions

Can I gift wrap or send a product as a present?

Absolutely! We offer gift wrap options and can deliver directly to the recipient. Just mention your request during checkout or reach out to our customer service team.

How do I stay updated about deals and discounts?

Stay in the loop through:

  • Our Facebook & Instagram pages
  • The homepage of our website
  • Email newsletters and SMS updates

👉 Follow us: facebook.com/ldniobd

What if I need help after my purchase?

Customer satisfaction is our top priority! You can reach us anytime:

📞 Hotline: 01946004706

📧 Email: info@ldnio.com.bd

 🕘 Support Time: 10:30 AM to 8:30 PM (Tuesday closed)

📍Address: 101, Motalib Plaza, Hatirpool, Dhaka

What is your replacement and warranty policy?

7-Day Replacement Guarantee for manufacturing defects

6-Month Brand Warranty depending on the product (check individual product pages)

  Keep your purchase receipt or order confirmation as proof

At LDNIO.com.bd, we don’t just sell products—we deliver reliability, innovation, and next-level customer service. Whether you’re charging your device, syncing data, or leveling up your workspace, we’re here to power your lifestyle.